Receptionist - Russian/Chinese Speaker only

JOB SUMMARY

Main duties/responsibilities:

• Give a warm and engaging welcome to guests on arrival and perform guest check-in

• Take payment from guests on departure and close their bills correctly

• Be efficient in assisting guests throughout their stay with any requirements

• Sell rooms to walk-in guests at the maximum rate possible

• Logs and keep the immediate supervisor fully informed of all challenges, negative feedbacks or unusual matters of significance

• Maintain their cash float, take full responsibility for it ensuring that it is balanced at all times

CANDIDATE PROFILE

• Secondary Education/Degree in hotel management

• 2 years front desk experience in a 5 star Hotel

• Knowledge of basic Microsoft Office applications

• Knowledge of Opera (Front Office Applications)

• Fluency in written and spoken Russian/Chinese & English