Housekeeping Supervisor

Key Responsibilities:

• Supervise daily housekeeping operations, ensuring all guest rooms, public areas, and back-of-house areas are maintained to the highest standards.

• Train, guide, and motivate housekeeping staff to achieve departmental goals.

• Inspect guest rooms and public areas for cleanliness, maintenance, and presentation.

• Manage inventory and ensure adequate supplies of linens, amenities, and cleaning materials.

• Coordinate with Front Office and Maintenance teams to ensure smooth operations.

• Handle guest requests and resolve complaints promptly and professionally.

• Enforce health, safety, and hygiene standards in accordance with hotel policies.

Requirements:

• Previous experience as a Housekeeping Supervisor (minimum 2–3 years in a 4 or 5-star property).

• Strong leadership, communication, and organizational skills.

• Ability to work in a fast-paced environment with attention to detail.

• Knowledge of housekeeping procedures, cleaning techniques, and safety protocols.

• Flexibility to work shifts, weekends, and holidays as required.