Food & Beverage Supervisor

JOB SUMMARY

Main Duties/Responsibilities:

• Supervise the service staff team

• Offer guests an enjoyable, expertly served beverage/dining experience for all events.

• Anticipate and service of guests' requirements before requests is necessary.

• Be familiar with the beverage service including stemware used and appropriates garnishes.

• Complete opening and closing side work as assigned and has all tables set according to standard.

• Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.

• Carry trays, bus and reset tables with linen, china, glass and silver.

• Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.

CANDIDATE PROFILE

• Basic hotel school diploma

• 2 year minimum experience working in a multicultural / 5 star hotel environment.

• Multi skilled.

• Experience in food and beverage or event field.

• Speed and accuracy. (able to manage last minute activities)

• Ability to handle luxury guest volumes on a daily basis.

• Should be able to work under pressure in a customer service environment.

• Must be flexible and ability to work long hours.