Bartender

·Ensure guests live the “Ultimate Experience”

·Be punctual, greet colleagues and reports to supervisor upon arrival for duties.

·Arrive at work well groomed, prepared and display enthusiasm.

·Maintain and control departmental standards.

·Follow proper payroll and uniform procedures.

·Handle all monies and keep bank floats from the hotel.

·Keep bar, fridges and cigars well maintained.

·Requisition, pick up, verify, and store all requisitions for juices, soft drinks and food items used for the bar areas.

·Prepare all needs for larger groups and packages.

·Stock the bar areas with, juices, soft drinks, glassware and condiments.

·Develop a complete working knowledge of the menu items and their ingredients and preparation.

·Develop a complete working knowledge of all products served by the bar, i.e. mocktails, specialty drinks, etc.

·Ensuring the bar is presented with high quality style recipes.

·Order according to events after investigating with the managers the requirements.

·Transfer all extras to other outlets to avoid wastage and spoilage.

·Understand the menu and the daily specials as well as what is not available.

·Maintain all par stocks during service.

·Ensure that all details of service are performed properly and that every guest receives the highest quality of service.

·Ensuring bar area cleaned and well maintained.

·Keep bar records and files well updated.

·Monitor temperature records, recipes and daily availabilities up to date.

·Minimize and control breakage.

·Be creative and innovative during low seasons and high seasons to utilize revenue by implementing beverages, cocktails and Mocktails.

·Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.

·Ensure proper mixing, blending, etc. of drinks.

·Service all drinks for service bar area, guests and the bar area.

·Keep the bar area neat and tidy at all times clearing dishes and glassware whenever possible.

·Ensure that the bar is stocked and all side opening and closing duties are completed.

·Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture.

·Report any accident immediately, no matter how minor, to a manager.

·Respond properly in any hotel emergency or safety situation.

·Perform other tasks or projects as assigned by hotel management.

·Carry trays, bus and reset tables with linen, china, glass and silver if requested.

·Handle any problem this may arise informing a manager of the problem and how it was resolved.

·Participate in service activities when needed.

·Present grooming according to the hotel standards.

·Attend all the training subjects to the service colleagues and follow all rules and policies of the hotel.

·Be flexible in assisting around different areas of the hotel in response to business and client needs.

·Identify potential problems and ask for assistance before breakdown occurs.

·Provide lateral service within the hotel whenever needed.

·Coordinate and respect decisions by the team leader.

·Provide bar related trainings for the service staff.

·Share bar related topics and information via notice boards.

·Support team members when required for service.

·Maintain and order equipment’s according to the needs.

·Maintain all bar files and follow hygiene standards.

·Maintain stock.

·Use expiry labeling effectively.

·Ensure beverages are issued and recorded correctly.

·Assist the service team when needed.