Assistant Restaurant Manager

JOB SUMMARY

Main Duties/Responsibilities:

Administration

• Ensure that the team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest

• Ensure that all staff arrive for and finish shifts at correct time

• Develop strategies to ensure staff are correctly managed and staff problems can be remedied

• Ensure that tables are arranged and set up accordingly

• Maintain all equipment in good condition and ensure staff are trained to handle all of it.

• Attend all training sessions arranged by Palazzo Versace

• Ensure small groups of VIP guests are catered for according to Palazzo Versace standards

• Ensure correct quality and presentation of all dishes and drinks is being communicated to staff

• Conduct and attend all meetings in absence of managers

Financials

• Ensuring that outlet operates efficiently and profitably while maintaining standards in terms of food, service, health & safety and reputation

• Communicate outlet performance to Manager and senior management

• Creating and executing plans for department sales, profit and staff development

• Ensure all staff seek to reduce loss and maximize profitability wherever possible

Human Resources/ Colleagues

• Supervise F&B service by directing and guiding his/her subordinates

• Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages in line with budgeted targets

• Identify and carry out any specific training and development needs among the team

• Ensure the performance of staff is accurately managed, assessed and acted upon

Guest Service

• Ensure greeting, seating and taking orders by staff are all done to Palazzo Versace standards

• Be aware of outlet up-selling strategy and communicate to all relevant staff

• Ensure food and beverages are presented to guests according to Palazzo Versace standards

• Ensure guests’ satisfaction is met by every member of staff

• Deal with guest complaints according to Palazzo Versace standards and communicate to Manager where appropriate

Health and Safety

• Be aware of, and comply with, safe working practices as laid down under Health and Safety practices. This will include your awareness of any specific hazards at your work place

• Be aware of, and comply with local and relevant Food Acts.

• Adhere to procedures regarding Health & safety

CANDIDATE PROFILE

• High school diploma or Degree in Business Administration/Hospitality Management

• A total of 4-5 years Food and Beverage experience, preferably in restaurant management and/or In Room Dining

• 2 years minimum in a similar role in a 5 * international environment

• Fluent in spoken and written English.

• MS Program (Word, Excel, PowerPoint, Visio).

• Advanced Excel.

• Experience working in a multi cultural environment.

• Organized and well planned.

• Able to work with speed and efficiency throughout maintaining positive attitude.